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User Knowledge Base

Open Case Data from Widgets

In Analyst Dashboard > Remediation Performance shows the total, open, and resolved escalated cases by month.

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To see cases escalated in a specified month, click the Escalated bar for the month. Findings > Cases opens, filtered for cases opened that month.

To see cases resolved in a specified month, click the Resolved bar for the month. Findings > Cases opens, filtered for resolved that month.

To see the MTTR of cases: in Company > Mean Time to Remediation widget, click a month or a quarter. Findings > Cases opens, filtered for the cases with the same MTTR.

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